If you have cable TV, your TiVo box needs a multi-stream CableCARD (M-Card) to receive cable channels, and to watch and record multiple channels at the same time.
You can pick up a CableCARD at your nearest cable service center, order one from your cable provider, or have a technician bring one to you (fees from your cable provider may apply).
Once you have your card, you can install and activate it yourself.
During CableCARD installation, you’ll need to call your cable provider to activate or pair your CableCARD. Use the information below to activate the card yourself or route your call quickly.
Note: Some cable companies require additional equipment, like digital tuning adapters. Be sure to ask your cable provider if additional accessories are required to complete your setup.